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Your Question: How Do I Return an Item For Credit or Replacement? The fastest way is by email. Simply email the following information: • Your full name, address & phone number (day and evening) • The name and address the merchandise was shipped to • The item(s) you wish to return/exchange and the reason(s) for the return/exchange. WARNING: DO NOT just return an item without emailing us the above information! We need to give you the correct address to return your item(s) to! We will contact you within 24-48 hours by phone or email and give you the proper instructions and the correct address where to send your return! Following these procedures will result in a smooth and painless transaction, and speed up your refund or exchange considerably!